Customer-facing Kbase
All Kbase articles for external use and reference
If you need to update your keychain password on Mac Your login keychain password is normally the same as your user password (the password you use to log...
Tue, 20 Jul, 2021 at 11:39 AM
What is Snipe: Snipe is HPPI's asset inventory management system. All machines are tagged with numbers, and can be assigned to users. Location: http...
Wed, 20 Oct, 2021 at 5:13 PM
Follow these instructions when Dropbox folders you have permissions to are not showing in your Dropbox: 1. &...
Wed, 4 Aug, 2021 at 2:24 PM
If you have requested access to an app that can only be run on Windows, most likely we will issue an AWS Workspace-based Virtual Machine to give you the ab...
Mon, 23 Aug, 2021 at 9:56 AM
Freshdesk agents may need to use a Canned Response to either keep track of task list items that they are responsible for, or for sending specific criteria ...
Wed, 8 Sep, 2021 at 8:52 AM
If you're experiencing issues with your mac battery discharging too quickly or getting a message saying "service recommended", try the steps ...
Wed, 29 Sep, 2021 at 1:20 PM
This article is to help you connect your Salesforce account to the Salesforce Authenticator mobile app so you can use the app as a verification method fo...
Tue, 15 Feb, 2022 at 11:30 AM
Notes Stored in Mac Follow the steps to know where Notes are stored on Mac Monterey and other versions. Open Finder in your Mac. Click on the Go in the ...
Fri, 5 Nov, 2021 at 8:53 AM
1. Please log onto the Global AppStore using this URL: https://appstore.aon.com/esd. You will be prompted to authenticate using your Okta crede...
Thu, 16 Dec, 2021 at 3:59 PM
If you get a "sign in attempt blocked" email "from Google" or some other alert that seems to be Gmail-related: 1. Ar...
Fri, 28 Jan, 2022 at 8:41 PM