Customer-facing Kbase
All Kbase articles for external use and reference
Laptops have an unfortunate label as they actually don't do too well on your lap, or pillow/bed/couch, or anything that generates heat or doesn't al...
Mon, 31 Aug, 2020 at 4:10 PM
Our passwords at Healthy Paws are Active Directory based due to Aon compliance, and are synced and managed via an app called Nomad on your mac. Passwords ...
Mon, 3 Jan, 2022 at 6:58 AM
Logging in to your new HPPI-issued machine: you can use your name (First and Last) and your Aon password to login at the login window. You can also use yo...
Mon, 21 Sep, 2020 at 11:27 AM
Have you seen this error lately? If you have, it's caused by OKTA not be able to verify your identity and likely that following is true: 1. ...
Mon, 12 Oct, 2020 at 12:10 PM
*Disclaimer: Healthy Paws doesn't leverage Yammer a bunch yet from what we can tell, but there are a few instances where folks have been required to u...
Thu, 19 Nov, 2020 at 2:28 PM
Below is a link to an Aon shared site that has lots of helpful links to popular items as shown below: New to Aon Onboarding resources for colleagues a...
Thu, 19 Nov, 2020 at 2:39 PM
Nomad and One Identity are both password managers, but which one should we use and why? Answer: Nomad is our standard password manager for Hea...
Tue, 8 Dec, 2020 at 4:26 PM
Answer is: Fortunately, NO! Simply go to the following link, enter your Aon email and current Aon password - you may be prompted to send an SMS...
Wed, 29 Dec, 2021 at 3:29 PM
For the small group of PC users (and managers of those users) we have at Healthy Paws who have submitted a ticket via Service Now to Aon for support but hav...
Wed, 28 Apr, 2021 at 10:39 AM
At Healthy Paws, we have an internal support team for all things Tech/IT Support as we want our folks to have quick, friendly and efficient solutions t...
Wed, 6 Jul, 2022 at 1:35 PM