Customer-facing Kbase
All Kbase articles for external use and reference
Go to your SF account, choose your name from the top right menu bar, then choose "My Settings", then choose "Personal" on the left ...
Wed, 4 Nov, 2020 at 9:19 AM
After putting in ticket to Healthy Paws tech support to have your authentication methods reset, do the following: On your computer, log in to iam.aon....
Thu, 4 Aug, 2022 at 11:30 AM
When trying to sign into an Office app on VPN or Aon network - instead of getting an OKTA prompt for your password as usual, you experience the error be...
Wed, 17 Feb, 2021 at 12:58 PM
Here's a quick description of why password sync issues can happen and how to avoid them: Why are there TWO passwords on my Mac? Our Macs at HP...
Mon, 17 Aug, 2020 at 4:12 PM
ATTENTION: many issues can be resolved by a restart as the Mac sometimes holds on to issues in the system that can be resolved with a simple reboot. Pl...
Tue, 2 Mar, 2021 at 5:09 PM
1. Click on the Global Protect VPN icon at the top right menu bar on your Mac and choose "Connect". (Global Protect's icon looks l...
Tue, 1 Mar, 2022 at 3:43 PM
Attention: Before going further here: if you haven't restarted your computer and tried whatever it is you are attempting to do again, please do so be...
Wed, 17 Feb, 2021 at 1:12 PM
https://docs.microsoft.com/en-us/officeupdates/update-history-office-for-mac
Wed, 17 Feb, 2021 at 1:13 PM
*NOTE: This article is only needed if: you've submitted a ticket to our internal HPPI tech support team via Freshdesk, and one of our tech support me...
Wed, 29 Dec, 2021 at 3:45 PM
If you ever have access issues with your Aon ID access card, please call the 24x7 Security Command Center at 312-381-7005 for assistance. Direct cont...
Tue, 25 Aug, 2020 at 11:57 AM