Customer-facing Kbase

All Kbase articles for external use and reference

Aon-specific URL's and Logins
Upoint  What is it: HR-based Portal where you can get detailed insights on Medical/Dental plans,  Pay (links to Workday),  401k account balance, Aon...
Tue, 7 Dec, 2021 at 10:23 AM
Outlook + HPPI Gmail TOGETHER! Instructions for Mac
Aon has released the network restriction for Aon email and Microsoft Office,  so we can now leverage Outlook Client application on our Macs for our Aon &...
Tue, 1 Mar, 2022 at 5:27 PM
Enrolling your new Mac remotely
Use this enrollment guide for brand new Macs that have never been logged onto and have been added to Apple Business Manager. Before you begin...
Tue, 17 Aug, 2021 at 1:01 PM
Salesforce "30+ day no logins" deactivation procedure (2021)
This is IT support team's current step-by-step process that we execute when we receive the monthly automated email from Salesforce "Report: Active ...
Fri, 23 Apr, 2021 at 3:22 PM
New Webex Scheduler instructions (replacing Webex Productivity Tools)
Webex Scheduler for Microsoft 365 (Mac): In our ongoing efforts to simplify and to provide a secure computing environment, the Webex Scheduler for M365 mak...
Mon, 19 Apr, 2021 at 3:58 PM
Creating Outlook Signatures
How to add a new signature in Outlook  1. Open Outlook and then click "New Email" in the ribbon bar to create a blank email message.  2. In...
Mon, 5 Apr, 2021 at 2:34 PM
Virtual Box installation/setup
    Instructions for downloading and installing Virtualbox.    WINDOWS ISO You will need to download Windows ISO in order to complete the Windows inst...
Tue, 6 Apr, 2021 at 11:28 AM
Mac Demobilization steps for HPPI pilot
Prerequisites:  Ideally you'll want to be on Nomad version 1.2 or higher - but try regardless as this is pilot-only Please follow the steps below...
Tue, 18 May, 2021 at 1:39 PM
Requesting Aon email/outlook on your mobile device
Please navigate to the following Service Now location and submit a ticket using the steps in the form: https://aon.service-now.com/sp?id=aonsc_cat_item&...
Wed, 12 May, 2021 at 10:11 AM
Power BI Access for HPPI users (2021)
*Note - this is for basic access - creating/editing reports requires PowerBI Desktop To access Power BI you'll need to: * Have an Aon Net ID * Be c...
Wed, 18 Aug, 2021 at 3:36 PM