Customer-facing Kbase
All Kbase articles for external use and reference
Before joining a Google Meet with abilities to speak, use camera, and share your screen, you may need to change your settings in system preferences. 1. ...
Thu, 3 Mar, 2022 at 2:15 PM
Setup an Auto Enrollable Mac for use with Aon and HPPI. Choose Country and Click Continue Select your wifi network and enter the password and click C...
Fri, 11 Mar, 2022 at 9:09 AM
Enable 2-Step Verification in Gmail Click on your Account icon, in the top right corner of Gmail Click “Manage your Google Account” Click Security fr...
Thu, 12 May, 2022 at 9:22 AM
Setup OneDrive for use in the Mac OS Finder First, establish a VPN connection with the Global Protect app in our Menu Bar Once on the VPN, we’ll open ...
Tue, 26 Apr, 2022 at 9:44 AM
When making any changes to our dev environment, from deleting a folder to uninstalling, please follow this formal ticket submission process for purposes of ...
Tue, 7 Jun, 2022 at 6:51 AM
Until we have a tool that can automate this process, we need to capture the following data after a larger issue causing downtime has occurred. The main goa...
Thu, 23 Jun, 2022 at 11:37 AM
Date: Incident summary Write a summary of the incident in a few sentences. Include a brief description of who discovered the incident, what ha...
Thu, 23 Jun, 2022 at 12:10 PM