Aon has released the network restriction for Aon email and Microsoft Office, so we can now leverage Outlook Client application on our Macs for our Aon & Healthy Paws email. See steps below.
*Note: if you currently are not signed in to Outlook App, please open the app (located in your Applications and titled "Microsoft Outlook"), launch the App and follow the steps to log in. You will be prompted via an OKTA sign in window, you'll enter your Aon email and current Aon password (be sure you Aon password is up to date) and follow the prompts to sign into OKTA using your phone. These are the very same steps you use for connecting to VPN and remember: you need to be maintaining connection/changing your Aon password using Nomad password manager (*little triangle icon near your VPN icon) DAILY so that your Aon password does not expire. For those that are already logged into Outlook, follow the steps below as shown.
Disclaimer: You must have an active Aon password managed by Nomad and It's recommended to be on the following versions of Mac OS and Outlook at a minimum (If you are not, please work to update Outlook accordingly. If you cannot due to being on an older Mac operating system, please contact us so we can assist in getting your machine current.
(a) Mac OS Catalina 10.15.7 or later
(b) Outlook version 16.47 or later
(c) Currently active Aon password properly managed by Nomad
1. Make sure your actively logged into your Healthy Paws gmail account in a browser, then Open the Outlook application in your Applications folder or dock on your Mac and once open, go to Preferences
2. While in Preferences, select "Accounts"
3. If you currently have your Aon email already setup, you will see your Aon email account as shown below
4. Click the "+" icon in the far bottom left corner and choose "New Account..."
5. You should see the following prompt - in this prompt, enter your full HPPI email address (@healthypawspetinsurance.com) as shown below and click "Continue"
6. You should see the following window appear - choose "Continue" again
7. You should then be prompted with the following window - choose your Healthy Paws email and follow prompts
8. You will then be presented with the following - please choose "Allow"
9. You should see the following prompt - checkmark "Always allow accounts.google.com to open links of this type in the associated app" and click "Open Microsoft Outlook"
10. The steps should now be complete and you should be presented with the following window:
At this point, close out this window and head back over to the Outlook Application and your Healthy Paws email will now be available inside the Outlook Client along with your Aon email. You can simply click on the "Inbox" under "All Accounts" and this view will have your Aon AND HPPI emails all combined. If you prefer to separate, you can view them separately as well.
Any questions or issues with this, please contact us at techsupport@healthypaws.com